Protection of personal information

How Isandla Inclusive processes personal information and manages privacy-related enquiries.

Your Information

Privacy Policy

Isandla Inclusive NPC is the responsible party for personal information it processes through this website and related communications. We respect your privacy and are committed to processing personal information lawfully, reasonably and transparently in accordance with applicable South African data-protection requirements, including the Protection of Personal Information Act, 2013 (POPIA).

We may collect personal information when you submit a website enquiry, request support, register an interest in training, enquire about partnership opportunities or communicate with us by email.

We use this information only for legitimate organisational purposes, including responding to enquiries, providing requested support, communicating about programmes and opportunities, developing partnerships and maintaining appropriate organisational records.

We will take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. We will not sell personal information to third parties.

Isandla Inclusive obtains appropriate professional support for POPIA compliance, information security and data governance where required.

Personal information will only be shared with Agape PA (Pty) Ltd or another authorised service provider or partner where it is necessary, legally permitted and relevant to the requested service or opportunity. Appropriate confidentiality, security and data-processing requirements will apply, and consent will be obtained where required.

Please do not send identity documents, medical reports, banking information or other sensitive documents through a general website enquiry unless Isandla Inclusive has specifically requested them through an appropriate and secure process.

Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable legal and recordkeeping obligations. Thereafter, it will be securely deleted, destroyed or de-identified where appropriate.

You may contact us to request access to, correction or deletion of your personal information, or to object to its processing, subject to applicable legal and recordkeeping requirements.

Privacy enquiries:
Submit a privacy enquiry

If you believe your personal information has been processed unlawfully, you may first contact Isandla Inclusive so that we can address your concern. You also have the right to lodge a complaint with the Information Regulator of South Africa at POPIAComplaints@inforegulator.org.za.